Shipping & Delivery

UPS Shipping & Delivery

UPS

We offer free UPS shipping & returns for all orders over $150 within the continental United States. For orders under $150, the shipping charge is based on the weight of the items ordered. A signature is required for orders over $300 to ensure that your package is protected and securely delivered. 

All orders will be processed and shipped within one business day. When your order ships, you will receive an email with the tracking number of your package. If you have any questions about your order, please don't hesitate to call us at 773-248-1967 or email: customerservice@kristak.com.

After you receive your order, please take a moment to inspect it for any damage. Please contact us right away if the item you received is damaged or incorrect.

Tax

Applicable sales tax of 10.25% is charged to deliveries within Illinois.

Canadian Shipping & Delivery

To provide the best shipping options and real-time pricing, we offer carrier-rate shipping for Canadian shoppers.

Please note, Canadian customers are responsible for any taxes or duties on the shipment and will need to pay them before receiving the order.

All orders will be processed and shipped from Illinois within one business day. When your order ships, you will receive an email with the tracking number of your package. If you have any questions about your order, please don't hesitate to email us: customerservice@kristak.com or call us at 773-248-1967.